7e774 Privacy Policy

This Privacy Policy ("Policy") describes how 7e774 ("we", "us", "our") collects, processes, stores, and protects the personal data of users ("you", "your") who access the 7e774 online casino and sports betting platform at 7e774.app. This Policy applies to all users regardless of the device or method used to access the platform, including mobile browsers, desktop browsers, and any apps.

By registering an account or using the 7e774 platform, you confirm that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the platform. We encourage you to review this Policy periodically, as we may update it from time to time to reflect changes in our practices or applicable law.

7e774 collects personal data in several categories depending on how you use the platform. We collect only the information necessary to deliver our services, comply with legal obligations, and improve the player experience.

7e774 uses the personal data we collect strictly for the following purposes. We do not use your data for any purpose incompatible with the reasons it was originally collected.

• To create and manage your account, verify your identity, and process deposits and withdrawals via bKash, Nagad, Rocket, and other accepted payment providers.
• To deliver the games, sports betting markets, live casino, and all other platform features you use on 7e774.
• To comply with legal and regulatory obligations including anti-money laundering (AML) checks, fraud prevention, and age verification under applicable laws.
• To monitor for and prevent problem gambling behaviour, apply responsible gaming tools, and fulfil self-exclusion requests from players who need support.
• To communicate with you about your account, transactions, security alerts, and — where you have not opted out — promotional offers relevant to your activity on 7e774.
• To analyse platform usage patterns and improve the overall quality, performance, and security of the 7e774 platform for all players in Bangladesh.

7e774 will never sell your personal data to third-party advertisers or data brokers. Where we share data with service providers, it is done under strict contractual obligations requiring those providers to protect your data and use it only for the specific purpose for which it was shared.

7e774 processes your personal data under the following legal bases, depending on the specific processing activity involved:

• Contractual necessity — processing required to deliver the services set out in the 7e774 Terms and Conditions to which you agreed at registration, including account management, payments, and gameplay.
• Legal obligation — processing required to comply with AML legislation, age verification laws, fraud prevention requirements, and other applicable legal or regulatory frameworks under which 7e774 operates.
• Legitimate interests — processing for fraud detection, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent — where we send you optional marketing communications about promotions, bonuses, and new games. You may withdraw consent at any time by contacting our support team or updating your account preferences.

7e774 does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties only where strictly necessary and under appropriate data protection safeguards:

• Payment service providers (such as bKash, Nagad, Rocket, Upay, Visa, Mastercard, and affiliated banking partners) to process your deposits and withdrawals securely.
• Game content providers and platform technology suppliers who operate the games and live casino services available on 7e774, under strict data processing agreements.
• Identity verification and KYC service providers engaged to verify player age, identity, and source of funds as required by our operating obligations.
• Law enforcement agencies, regulatory authorities, or courts when we are legally required or permitted to disclose data — for example, in response to a valid court order, fraud investigation, or AML compliance request.

All third-party service providers engaged by 7e774 are contractually bound to process your personal data only for the purpose for which it was shared, maintain appropriate technical and organisational security measures, and not to further disclose or misuse your data. 7e774 remains responsible for ensuring that any such sharing complies with applicable data protection principles.

7e774 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage, and where applicable, deliver relevant promotional content. Cookies are small data files stored on your device when you visit 7e774.app.

Most web browsers are set to accept cookies by default. You can configure your browser settings to refuse cookies or to alert you when cookies are being sent. However, disabling cookies may prevent certain features of the 7e774 platform from functioning correctly, including login session persistence and account preference storage.

7e774 retains your personal data for as long as your account remains active or as required to deliver the services you have requested. When an account is closed, we retain your data for the minimum period required by applicable law — typically no less than five years from the date of account closure — to comply with AML, fraud prevention, and financial record-keeping obligations. After this retention period, data is securely deleted or permanently anonymised.

Gaming activity records — including bet histories, game logs, and transaction records — are retained for the duration specified by our operating obligations. Anonymised, aggregated statistical data derived from gameplay may be retained indefinitely for platform improvement purposes, as it no longer constitutes personal data once all identifying information has been removed.

7e774 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. While no online platform can guarantee absolute security, our layered security approach reflects industry best practice for online gambling platforms serving the Bangladesh market.

As a player on 7e774, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team using the email address displayed at the bottom of every page on this site. We will respond to all valid requests within a reasonable timeframe.

Please note that certain rights — particularly the right to erasure — may be limited where we are required by law to retain your data (for example, for AML compliance or fraud prevention purposes). Where we are unable to fulfil a request due to a legal obligation, we will explain the reason clearly in our response.

7e774 is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from an individual under 21 without appropriate consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on 7e774, please contact our support team immediately so we can investigate and take appropriate action.

The 7e774 platform may reference or display content from third-party game studios (such as Pragmatic Play, Evolution Gaming, Spribe, and others). These studios operate under their own privacy policies and terms. While 7e774 selects providers who meet our security standards, we are not responsible for the privacy practices of those providers' own platforms or websites. Players should review the privacy policies of any third-party providers whose services they access through or alongside 7e774.

7e774 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform features. When changes are made, the updated Policy will be published on this page with a revised effective date. Where changes are material, we will use reasonable efforts to notify active players via their registered email address or via an in-platform notification prior to the changes taking effect.

Your continued use of the 7e774 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you remain informed about how 7e774 handles your personal data. The most current version of this Policy will always be available at 7e774.app/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7e774 processes your personal data, please contact our support team using the email address shown at the bottom of every page on this site. When submitting a data-related request, please include your registered account username or mobile number and a clear description of your query or request. Our team aims to acknowledge all privacy-related contacts within two business days and to resolve them fully within a reasonable timeframe. For self-exclusion or responsible gaming requests, please mark your message accordingly for priority handling.